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Title

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Director of Food Services

Description

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We are looking for a dedicated and experienced Director of Food Services to oversee and manage all aspects of our organization's food service operations. The ideal candidate will be responsible for ensuring the highest standards of food quality, safety, and customer satisfaction. This role involves strategic planning, budgeting, staff management, and compliance with health and safety regulations. The Director of Food Services will collaborate closely with chefs, nutritionists, suppliers, and other stakeholders to develop menus, manage inventory, and optimize operational efficiency. The successful candidate will have a proven track record in food service management, excellent leadership skills, and a passion for delivering exceptional dining experiences. In this role, you will be expected to develop and implement policies and procedures that enhance operational effectiveness and ensure compliance with local, state, and federal regulations. You will oversee the hiring, training, and evaluation of food service staff, fostering a positive and productive work environment. Additionally, you will manage budgets, control costs, and ensure financial targets are met without compromising quality or service standards. The Director of Food Services will also be responsible for maintaining strong relationships with vendors and suppliers, negotiating contracts, and ensuring timely delivery of high-quality ingredients and supplies. You will regularly assess and improve food service processes, identifying opportunities for innovation and continuous improvement. As a key member of our leadership team, you will collaborate with other departments to align food service operations with organizational goals and objectives. You will also be responsible for addressing customer feedback and resolving any issues promptly and professionally, ensuring a consistently positive dining experience. The ideal candidate will possess strong organizational and communication skills, with the ability to effectively manage multiple priorities and deadlines. You should have a deep understanding of food safety standards, nutritional guidelines, and culinary trends. A commitment to sustainability and environmentally responsible practices is highly desirable. We offer a dynamic and supportive work environment, opportunities for professional growth, and competitive compensation and benefits. If you are passionate about food service excellence and have the skills and experience required to lead our food service operations to new heights, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Develop and implement strategic plans for food service operations.
  • Oversee budgeting, cost control, and financial management of food services.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Manage hiring, training, and evaluation of food service staff.
  • Collaborate with chefs and nutritionists to develop menus and recipes.
  • Maintain relationships with vendors and negotiate contracts.
  • Monitor customer satisfaction and address feedback promptly.
  • Continuously assess and improve operational efficiency and quality.

Requirements

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  • Bachelor's degree in Hospitality Management, Culinary Arts, or related field.
  • Minimum of 5 years experience in food service management.
  • Strong knowledge of food safety regulations and nutritional guidelines.
  • Excellent leadership, organizational, and communication skills.
  • Proven ability to manage budgets and control costs.
  • Experience in vendor management and contract negotiation.
  • Ability to handle multiple tasks and priorities effectively.
  • Commitment to sustainability and environmentally responsible practices.

Potential interview questions

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  • Can you describe your experience managing large-scale food service operations?
  • How do you ensure compliance with food safety and sanitation regulations?
  • What strategies do you use to control costs and manage budgets effectively?
  • How do you handle customer complaints and ensure customer satisfaction?
  • Can you provide an example of a successful menu or operational improvement you implemented?